Last updated: 01.07.2020

As many of you will have already heard, the Victorian Government announced on Tuesday 30 June that the COVID-19 ‘hot zone’ areas in Victoria will be returning to Stage Three restrictions from 11.59pm Wednesday 1 July.

Our centre is not in one of the hot zones and will remain open. However, the surge in COVID-19 cases across the state is a reminder to us all that following the government’s health advice is vital to help stop the spread of the virus.

Please remember to practise good hygiene and make a conscious effort to social distance when you leave your home – this includes when you visit our centre.

The health, safety and wellbeing of our staff and the community remains our number one priority. To ensure you are kept safe at our centre, we have implemented a number of safety measures across YMCA-managed sites. These include increased hygiene and cleaning, COVID-19 training for staff, and signage and instructions to help with physical distancing.

Now more than ever, we must all work together to stop the spread of COVID-19 and help keep each other safe.


Last updated: 23.06.2020

As of Monday June 22nd, Dandenong Oasis has as reopened with reduced operating hours:
Monday – Friday:       6:00am – 10:00am and 5:00pm – 8:00pm
Saturday – Sunday:    8:00am – 12:00pm

Below are the services that will be reopening from Monday 22 June:

In order to provide more opportunities for our community to be active and access the centre, visits to the Gym, 50m pool and hydro pool are capped at 45 minutes. Additionally Group Fitness classes will run for 45 minutes.

Please arrive no earlier than 5 minutes prior to your appointment time, if there is any need to queue we ask you please adhere to the 1.5 m social distancing rules and after your session you need to leave the centre promptly.

When using the gym and participating in a group fitness class please ensure you bring with you a sweat towel and a drink bottle. If you do not have a towel you will be unable to enter the centre. 
Please ensure you arrived changed and ready for your session as change rooms are only available for use at conclusion of your visit. Please note the showers are not currently available.

Our online booking system is now available where you can choose the class/time you wish to attend and make payment to secure your place. You can also book and pay over the phone if you require staff support. Please be aware you must have a confirmed booking before visiting our centre. 

 

Updated: 21.06.2020

Following the Victorian Government announcement on Saturday 20 June, we are proceeding with our plan to re-open our centre with required capacity restrictions in place.

The health, safety and wellbeing of our community is our priority and we continue to follow the advice of government and monitor the situation closely.

When you arrive at the centre for your session please be on time and prepared for your activity (five minutes prior is ideal –please no early arrivals). At this time we ask that you please avoid using showers and change rooms.

If there is any need to queue we ask you please adhere to the 1.5 m social distancing rules and after your session you need to leave the centre promptly.

Importantly, please make sure your contact details are up to date (you can do this at the Centre – please ask a staff member) as we will continue to provide further updates as information develops.

An online booking system is now available where you can choose the program/time you wish to attend and at the same time you can make payment to secure your place. You can also book and pay over the phone. See below for more information. Please be aware you must have a confirmed booking before visiting our centre.


Updated: 18.06.2020

Since the Victorian Government announced the easing of restrictions, our staff have been working around the clock to ensure we have all of the measures in place to keep you and the community safe when we reopen.

Although the government has announced that certain programs and services can reopen from Monday 22 June, it does not mean they will reopen at our centre straight away. We are working with our council partners to ensure we consider the safety of our staff and the community, equity of access for our members and the commercial viability before we reopen. 

Dandenong Oasis will be reopening from Monday 22 June with reduced operating hours:

  • Monday – Friday:        6:00am – 10:00am and 5:00pm – 8:00pm
  • Saturday – Sunday:    8:00am – 12:00pm

Below are the services that will be reopening from Monday 22 June:

All other programs and services that are not listed above will remain closed at this point in time. Our change rooms can be accessed at the end of your session, however lockers and showers will remain closed. 
 
To ensure your safety and the safety of our staff, we are implementing a number of changes to make your return to our centre is as smooth as possible. Please read the below safety measures prior to attending the centre.

  • Staff training

    All staff have completed the Department of Health COVID-safe training, as well as additional training provided by YMCA Victoria to ensure they are equipped with the knowledge to keep you safe. We have also provided additional training for specific roles to ensure all programs operate safely with social distancing requirements in place.

  • Booking online

    To ensure we are following the government’s health guidelines, there will be a restricted number of people allowed within a space at any given time.

    So no one misses out, we have set up an online booking system where you can select a session time that suits you and pay immediately to secure your place.

    Book Lap swimming

    Book Gym access

    Book Group fitness

    Book Hydro pool

    The sessions are 45 minutes long, which allows enough time for our staff to clean in between bookings. You can also book and pay over the phone by calling our centre on (03) 9767 3100. 

    At this time, membership payments will not resume. You will be given notice prior to your direct debits recommencing. 

    Change rooms can be accessed at the end of your session, however lockers and showers will remain closed, so please arrive prepared for your activity. This includes bringing a towel, water bottle and warm clothes. 

  • Temperature scanning on entry
    Please make sure you arrive 10 minutes early to your session so you have enough time to sign in and get your temperature checked. All staff and visitors will be scanned upon entry and anyone who displays a temperature of 38°C will be politely asked to leave.
  • Signage and instructions
    Once you are inside the centre, you will see signage and instructions on how staff and visitors can be COVID-safe. Hygiene signage and floor, seat and bench stickers will be displayed throughout the facility to help everyone with physical distancing requirements.
  • Social distancing in centre

    A safe distance of 1.5 metres between people will be required throughout the centre and programs. All spaces within the centre have been measured and 4 metres squared restrictions per space will be enforced. Staff and visitors will be counted as they enter and exit spaces, and some seats and equipment have been removed to ensure social distancing is possible.

    Please remember that we must all play our part in helping stop the spread of COVID-19. If a visitor does not follow our COVID-safe practices, including social distancing requirements, they may politely be asked to leave the facility by a staff member. 

  • Hygiene and cleaning
    When you arrive at the facility, the first thing you will notice is hand sanitiser at all entry and exit points, with the expectation that everyone (staff and visitors) sanitise their hands before entering. Hand sanitiser will be available throughout the centre and in bathrooms.  

    The entire facility will be cleaned every 24 hours and high touch points, such as doors, toilets and gym equipment, will be cleaned regularly throughout the day. Staff will also be wiping down gym equipment regularly and antibacterial wipes will be available for visitors to use before and after using equipment.
  • Our 8-step plan for a confirmed case
    Our staff have been trained to ensure that if there is a confirmed case at the centre, they have the tools and resources they need to close down safely. All visitors will have to sign in at reception when they attend their session, which allows us to contact trace those people who were at the centre. There will also be a contamination clean prior to reopening.  

    Please do not visit the centre if you are experiencing any of the following symptoms: fever, cough, tiredness, cold, sore throat, runny nose, shortness of breath or headache. If you are experiencing any of these symptoms, please seek medical attention and be checked for COVID-19 at one of the testing stations across the state.